bji88 Privacy Policy — How We Handle Your Data

Introduction

bji88 ("we", "us", "our", "the Platform") is committed to protecting the privacy of every person who uses our online gaming platform at bji88.one. This Privacy Policy explains in plain language what personal information we collect when you use bji88, how we use and store that information, who we may share it with, and what rights you have over your own data. This Policy forms part of our Terms and Conditions and should be read alongside them.

By registering an account or using the bji88 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not consent to the terms of this Privacy Policy, you must not use the Platform. If you have any questions about how we handle your data, please contact us at [email protected] at any time.

Our Privacy Principles

1. Information We Collect

bji88 collects personal information through several channels in the course of providing our gaming and payment services to players in Bangladesh. The categories of information we collect are described below:

2. How We Use Your Information

bji88 uses the personal information we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent:

• 1Account management and authentication — to create and maintain your account, verify your identity at login, process password resets, and ensure that only you have access to your account.
• 2Payment processing — to process deposits made via bKash, Nagad, Rocket, Upay, Visa and Mastercard, to credit winnings to your balance, and to process withdrawal requests to your registered payment method.
• 3Identity and age verification — to verify that you meet the 21+ age requirement and to conduct KYC checks as required by anti-money-laundering best practices, including verifying the source of funds where required.
• 4Customer support — to respond to your enquiries, complaints and support requests submitted to [email protected], to maintain a record of communication history for quality assurance, and to resolve disputes relating to your account or transactions.
• 5Responsible gaming monitoring — to power the session tracking, deposit limit enforcement and pattern-detection features built into the bji88 responsible gaming toolkit, in order to identify and support players who may be experiencing harm from gambling.
• 6Fraud and security — to detect and prevent unauthorised access, multi-account abuse, bonus fraud, money laundering, and other prohibited activities outlined in our Terms and Conditions. Where fraud is detected we may share relevant data with payment networks and, where legally required, with relevant authorities.

3. Legal Basis for Processing Your Data

bji88 processes your personal data only where a valid legal basis exists for doing so. The applicable legal bases for our processing activities are as follows:

• 📋Contractual necessity — processing required to fulfil our obligations to you under our Terms and Conditions, including account management, payment processing and customer support.
• ⚖️Legal obligation — processing required for us to comply with applicable law, including anti-money-laundering regulations, age verification requirements, and obligations to respond to lawful requests from regulatory or law enforcement bodies.
• 🛡️Legitimate interests — processing for fraud detection and prevention, platform security, responsible gaming monitoring, and anonymised analytics for service improvement, where these interests are not overridden by your right to privacy.
• ✉️Consent — where we send you promotional communications about bji88 bonuses, new games or seasonal offers, we do so only on the basis of your explicit opt-in consent given at registration or subsequently via your account preferences. You may withdraw this consent at any time by contacting [email protected].

4. Sharing Your Information

bji88 does not sell, rent, trade or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We may share your data with the following categories of third parties strictly on a need-to-know basis for the operational purposes set out below:

5. Cookies and Tracking Technologies

bji88 uses cookies and similar technologies on our platform. These are small data files stored on your device that allow the platform to function correctly and to remember certain preferences between sessions. The types of cookies we use are as follows:

• 🍪Essential cookies — strictly necessary for the platform to function. These include session authentication cookies that keep you logged in during a session and security cookies that help detect fraudulent activity. These cookies cannot be disabled without breaking core platform functionality.
• 📊Analytics cookies — used to collect anonymised data about how players use the bji88 platform, which pages are visited most frequently, and where users encounter difficulties. This information is used in aggregate form to improve platform performance and the user experience for Bangladesh players. No individual player is identified in analytics reports.
• 🎯Preference cookies — used to remember your in-platform preferences such as your chosen language setting and display preferences, so that you do not need to reset them each time you return to the platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please be aware that disabling essential cookies may prevent certain features of the bji88 platform from functioning correctly. For a full list of the cookies used on bji88 and their individual purposes, please contact [email protected].

6. Data Security

bji88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data at rest, access controls that restrict employee access to personal data on a strict need-to-know basis, regular security audits and penetration testing of our platform infrastructure, and multi-factor authentication requirements for administrative access to our systems.

Despite these measures, no method of electronic transmission or storage is completely secure. While bji88 takes every reasonable precaution to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, bji88 will notify you without undue delay using your registered email address and will take immediate steps to contain and remediate the breach.

7. Data Retention

bji88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically: account registration data and transaction records are retained for a minimum of five years following account closure to comply with anti-money-laundering record-keeping requirements; KYC identity documents are retained for a minimum of five years following the completion of the verification process or account closure, whichever is later; gameplay and session activity data is retained for two years from the date of each session; and support correspondence is retained for two years from the date of resolution.

Once the applicable retention period has expired, bji88 will securely delete or anonymise your personal data. Where data is anonymised rather than deleted, it may be retained in aggregate form for statistical and platform improvement purposes — in such cases the anonymised data cannot be used to identify you as an individual.

8. Your Rights Over Your Personal Data

You have a number of rights in relation to the personal data that bji88 holds about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and a clear description of your request. We will respond within 30 days of receiving your request:

• 1Right of access — you have the right to request a copy of all personal data that bji88 holds about you, along with information about how it is being used. We will provide this in a portable, commonly used format.
• 2Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• 3Right to erasure — you may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis for processing applies), or where the data has been unlawfully processed. Note that this right is subject to legal retention requirements — we cannot delete data we are required by law to retain.
• 4Right to restriction of processing — in certain circumstances (for example, where you contest the accuracy of data we hold, or where processing is unlawful but you prefer restriction over erasure), you may request that we restrict processing of your data while the matter is resolved.
• 5Right to object — where we process your data on the basis of legitimate interests (including for direct marketing purposes where you have opted in), you have the right to object to that processing at any time. Where you object to processing for direct marketing purposes we will cease that processing immediately.

To exercise any of the above rights, email [email protected] with the subject "Data Rights Request". We may need to verify your identity before processing your request. There is no charge for making a data rights request. We aim to respond within 30 days; if your request is complex we will notify you of any extension within the initial 30-day period.

9. Children's Privacy

bji88 is strictly an adult gaming platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps designed to prevent underage access. If we discover that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account. If you believe that a person under the age of 21 has registered on bji88, please notify us immediately at [email protected]. Account holders are responsible for ensuring that no person under 21 in their household accesses the platform using their account credentials.

10. Third-Party Links

The bji88 platform does not contain links to external third-party websites. If you navigate to any external site through your own means while using a device on which bji88 is also open, please be aware that bji88 has no control over the content, privacy practices or security standards of external websites, and this Privacy Policy does not apply to them. We recommend reviewing the privacy policy of any external service you use.

11. Changes to This Privacy Policy

bji88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, the updated Policy will be published on the Platform with a revised "Last Updated" date. Where changes are significant, we will endeavour to notify you directly via your registered email address. Your continued use of the bji88 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way bji88 handles your personal data, please contact our dedicated data support team. We aim to respond to all privacy-related enquiries within 5 business days on Bangladesh Standard Time (BST, UTC+6):